- How can I gain access to the solution?
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- The solution was populated with more than 2,600 employees. To confirm your access, please send an email to p2p [at] mfa [dot] gwu [dot] edu (subject: Forte) (p2p[at]mfa[dot]gwu[dot]edu).
- Non-GW employees such as MFA staff must first be granted an affiliate account vis HRIS. An affiliate account provides a user with an "@gwu.edu" NetID. This is the username when logging into the Forte solution.
- Once an affiliate has a GW NetID, they can be added to the Forte solution using step "a" above.
- What information do I need to provide Procure-to-Pay when requesting access?
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A user requesting access should provide:
NetID
Role defining their responsibilities in the solution (users may be assigned more than one role):- Protocol Administrator
- Payment Reviewer
- Participant Check-in and Pay
- Payment Card Replacement
See the user manual for details of each role: Forte Participants Payment Procedures 3.2020.
- Why is the participant's address 2130 Pennsylvania Ave, Washington DC 20052 if they have signed up for direct deposit?
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At enrollment, in the Forte solution, the MFA is not collecting the participant's address. Therefore, the cardholder's address defaults to that of the MFA. When a participant receives $450 in total incentives or stipends within a single calendar year, MFA will collect their address in preparation for a potential 1099 tax filing with the IRS.
- What is the correct Zip Code to use when a merchant requires this when using the card?
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If a participant provides their address at the time of enrollment, the zip code for the card is their zip code.
When a participant is enrolled with no address, the general rule at P2P, the system looks to the last card order for the zip code, currently 21047.
- Is it possible to search for participants in Forte using their study ID number?
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No, the participants' file in Forte is a solution-wide (MFA) file. The participant can enroll in multiple studies at the same time, There is no "study participant ID" in Forte Participant Payments.
- What studies are required to use Forte?
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- Forte is the preferred method of paying all study participants for studies as of February 17, 2020.
- Studies subject to IRB periodic reauthorization will file a modification to use Forte upon reauthorization.
- On-going studies are not required to use Forte for participant payments until their study renews or needs IRB reauthorization.
- We understand there may be certain circumstances that make it difficult or inefficient to use Forte - confidential or blind studies, single payments, etc. If these instances apply to your study, please contact p2p [at] mfa [dot] gwu [dot] edu (p2p[at]mfa[dot]gwu[dot]edu). A mutually beneficial solution will be developed or an exception will be provided for submission with the IRB application.
- It is not our intent to be a hindrance to the research community, but rather to provide administrative solutions to assist study personnel and MFA compliance efforts.
- Is it possible to search for participants in Forte using their study ID number?
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No, the participants' file in Forte is a solution-wide (GW) file. The participant can enroll in multiple studies at the same time, There is no "study participant ID" in Forte Participant Payments.
- How can I order Forte cards for my study?
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- To order Forte cards, please email apfortecards [at] gwu [dot] edu (apfortecards[at]gwu[dot]edu).
- Please allow 2-3 working days to receive the cards via interoffice mail.
- Is there standard consent language to be used when submitting the IRB application?
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- Forte specific language for the informed consent form is included in the consent templates provided on the OHR webpage.
